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Departures at Tourism Port Douglas, Tourism WA, Crown and The Star

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Departures at Tourism Port Douglas, Tourism WA, Crown and The Star
There’s been an outflow of leaders and talent at significant visitor economy businesses and organisations.

Glen Hingley is stepping down as the executive officer of Tourism Port Douglas Daintree after less than six months in the role.

Hingley came into the role at a difficult time, just before Port Douglas faced Cyclone Jasper, which inflicted major damage over one of the region’s peak visitor seasons.

Tourism Port Douglas Daintree has already begun a search for his replacement.

On the other side of the country, Tourism Western Australia’s managing director Carolyn Turnbull is also stepping down, with this week to be her last.

“Carolyn has played a huge role in steering Western Australian tourism out of the pandemic and overseen some major achievements for Tourism WA and the state, including reconnecting WA with the world post-pandemic through direct flights, launching our new global tourism brand and of course, securing major blockbuster events,” said Western Australia’s tourism minister, Rita Saffioti.

Turnbull joined Tourism WA in 2020 and became its managing director in 2021.

On LinkedIn, she confirmed she had accepted another leadership role in the tourism and hospitality sector, with details to be announced in early June.

With a search set to begin for her replacement, Tourism WA’s executive director of strategy and engagement, Stephanie Underwood, will be the organisation’s interim managing director.

In the integrated resorts arena, Crown Resorts is cutting around 1,000 jobs at its three properties around Australia.

The majority of job losses will come from Crown Melbourne, with some staff to go from Crown Perth and Crown Sydney.

Crown Resorts CEO Ciaran Carruthers cited a variety of reasons for the cuts.

“The challenges at Crown reflect greatly reduced foreign tourism, a sharp decline in local workers in the city centres, and restrictions on gaming play in Sydney and Melbourne,” he said.

“This was a difficult decision, but we are focused on repositioning the business for long-term success.” 

Crown Melbourne and Crown Sydney have both just been returned to suitability by regulators in each state and Carruthers said the business remained committed to regulatory obligations and ongoing transformation.

Meanwhile, The Star Entertainment Group’s chair of the board, David Foster, was quickly replaced in late April.

Anne Ward has taken over as chair of the board, having joined as a non-executive director in 2022.

Foster will remain on the board “for an interim period” according to The Star and continue the executive responsibilities which he took on when The Star’s CEO and managing director Robbie Cooke departed suddenly in March.

The Star is in the midst of a second inquiry into its suitability to hold a gaming licence in New South Wales.  

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