Virgin also came in third for best hybrid airline, while Qantas won World’s Best Airline Branded Lounges, tied for Best Premium Economy with Emirates and was named the eighth best full service airline globally.
Korean Air was awarded best full service airline, while Air New Zealand came in third.
Meanwhile, Jetstar was second in the low cost airline category, behind Air Asia.
This is the seventh straight year Virgin has been named as the world’s best cabin crew by the website.
“We know our people are exceptional and deliver wonderful service each and every day, so awards like these are fitting recognition by our guests,” said Virgin Group CEO, Jayne Hrdlicka.
“It also showcases the value of our unique Virgin flair, which clearly differentiates us in all parts of our business but particularly the experience our guests enjoy. This ensures we stand out in all the right ways,” she said.
“As a challenger brand at heart, we’re always striving to go above and beyond and set a new bar for ourselves in terms of choice, value and service. Earning the title of World’s Best Cabin Crew for the seventh consecutive time makes me immensely proud of the experience our people consistently deliver onboard.”
“Earning third place in the Top 20 Hybrid Airlines category, alongside a number of our world-class airline partners, means our guests can fly with confidence knowing they’re choosing excellence when flying with us and all of our partners.”
Virgin’s win for World’s Best Regional Airline is for Virgin Australia Regional Airlines, which primarily services regional communities in Western Australia.
Other winners in AirlineRatings Cabin Class Awards were Qatar Airways, who took out the business class category, and Korean Air, who won for the best economy cabin.
