Hyatt Hotel Canberra gets new GM
Shane Jolly has been appointed general manager at the 252-room Hyatt Hotel Canberra.
Starting with the Canberra property on March 11, Jolly has moved over from The Langham, Sydney, where he has been the general manager since April 2020.
Jolly has extensive hotel experience in Australia as well as through Asia, with a significant portion of it with the Hyatt Hotels group, at various properties around Australia, as well as in China.
“This hotel is a true landmark, not only in Canberra but within the entire Hyatt brand,” said Jolly.
“I look forward to continuing the legacy of excellence that Hyatt Hotel Canberra is known for, leveraging the heritage of this 100-year old hotel and ensuring our guests continue to enjoy exceptional stays.
“Together with our talented team, I am confident that we can elevate the guest experience to new heights.”
Hyatt Hotel Canberra has considerable meeting space, offering 1,300m2 across 10 rooms.

The Crystalbrook Collection appoints F&B head
Hotel owner and operator Crystalbrook Collection has appointed Tara Sullivan as its group director of food and beverage.
The group operates five-star properties across several Australian destinations, including Cairns, Brisbane, Byron Bay, Newcastle and Sydney. Within its offering are 17 restaurants and bars, which are now under the oversight of Sullivan.
Sullivan’s previous roles include chief operating officer of Lotus Dining Group – twice – and experience director for Solotel, which has the likes of Aria, Opera Bar and Chophouse in its portfolio.
“Tara’s energy, expertise and passion for people make her the perfect addition to our leadership team,” said Crystalbrook’s CEO, Geoff York.
“She understands that dining isn’t just about what’s served on the plate; it’s everything from the atmosphere of the venue, to engaging local suppliers to create a unique and memorable experience for guests.
“With her at the helm, we’re looking forward to enhancing our food and beverage experience in a way that feels fresh, thoughtful and always welcoming.”
Visit Sunshine Coast welcomes new business events coordinator
Leisa Balic has joined the business events team at Visit Sunshine Coast as their new business events coordinator.
Balic has worked across a variety of roles in property, banking and marketing and has experience as a corporate event manager.
“We are thrilled to have Leisa join the business events team,” said Visit Sunshine Coast’s head of business events Ali Thompson.
“Her dedication, experience and passion for crafting exceptional event experiences will be instrumental in further positioning the Sunshine Coast as a premier business events destination.
“As we continue to see significant growth in the sector, Leisa’s expertise will help us deliver outstanding opportunities for conference and incentive planners looking for fresh and innovative event experiences.”
New head of sales for The Hotel Britomart
In April, Ashley Oliveri will join The Hotel Britomart in Auckland as the luxury property’s head of sales.
Oliveri moves over from Hilton, where she has held several roles over the last three and a half years. She is currently the cluster sales manager for Hilton’s properties on New Zealand’s North Island.
Altogether she brings more than a decade of experience to The Hotel Britomart, across sales, events and hospitality.
“Ashley’s proven passion for building relationship-driven sales and creating exceptional guest experiences fits perfectly with The Hotel Britomart’s ethos of connection and care,” said the property’s general manager, Clinton Farley.
The hotel has several boutique event spaces for six to 110 for seated dinners alongside 99 rooms and five Landing Suites.