Malaysia – Reto K. Klauser joins Shangri-La Hotel, Kuala Lumpur as vice president/general manager, bringing more than 20 years of experience in the hospitality industry.
He is in charge of providing initiative, judgment, leadership and direction of the property, as well as to oversee all the other Malaysian properties including Shangri-La’s Rasa Ria Resort, Kota Kinabalu, Shangri-La’s Tanjung Aru Resort and Spa, Kota Kinabalu, Putrajaya Shangri-La, Traders Hotel, Kuala Lumpur, Traders Hotel, Puteri Harbour, Johor, Malaysia, Golden Sands Resort, Penang, Shangri-La’s Rasa Sayang Resort & Spa, Penang, and Traders Hotel, Penang.
With a career mostly spent with Shangri-La Hotels and Resorts, Mr Klauser was most recently area manager/general manager of Makati Shangri-La, and prior to that did a stint at Shangri-La Hotel, Guangzhou for two years.
Swiss-national Mr Klauser is not new to Malaysia, having opened Traders Hotel Kuala Lumpur in 2006. In 2002, he was general manager of Shangri-La’s Rasa Ria Resort, Kota Kinabalu, as well as president of the Malaysian Hotel Association in Sabah.