The Ritz-Carlton, Millenia Singapore’s newly-renovated club lounge on the 32nd floor brings luxury and comfort to the highest level.

PETER MAINGUY
THE RITZ-CARLTON, MILLENIA SINGAPORE
GENERAL MANAGER

How has The Ritz-Carlton, Millenia Singapore been faring in its MICE business?

With over 50,000 square feet (4645 square metres) of meeting space and 608 guest rooms and suites set in a prime waterfront location at Marina Bay, we continue to be a hotel of choice for MICE activities. In addition to the facilities, the more important component is the legendary hospitality from our team – our guests know that any event held with us will be executed seamlessly with attention to the finest details. This is also the reason why we have clients who choose to hold their events with us every year. As Singapore continues to be a city of choice in Asia for conducting business, we are confident that the MICE business will continue to grow.

What can event organisers and delegates expect from your new Club Lounge?

One of the highest hotel Club Lounges in Singapore, the newly-renovated Ritz-Carlton Club Lounge offers one of the best bird’s eye views of Singapore’s Marina Bay. This private enclave – a hotel-within-a-hotel in feel – is well-suited for discerning travellers and extends a personalised and unique experience to all guests. The Ritz-Carlton Club Experience, which has always attracted the top tier of our MICE clients, encompasses the name recognition and in-room check-in, personalised stationery, laundry privileges and limousine transfers within the precinct. At the Club Lounge, guests are further pampered with all-day refreshments including a champagne breakfast, traditional afternoon tea, cocktails and canapés, an all-day bar and even the Sunday Champagne Brunch. Guests can also opt to sketch the Marina Bay from the Club Lounge’s Drawing Room, where easels, paper and pencils are set out. Experiential highlights such as a resident caricaturist, bespoke cocktails and authentic local cuisine presentations serve to further enhance the experience.

How will the Club Lounge be a value-add to your existing MICE offering?

The Ritz-Carlton Club Lounge will be highly sought-after by business travellers who can rest easy knowing they are in good hands with the dedicated Club Concierge team. The hotel’s complimentary high-speed internet access ensures they stay well-connected while the Club Lounge is the perfect setting for private discussions and meetings. Exclusive to Club guests is the use of The Library, a boardroom which seats up to 10 guests overlooking the city.

What are some new trends/opportunities arising in the local business events landscape, and how is Ritz-Carlton, Millenia Singapore well-positioned to leverage them?

We expect that the MICE business will continue to grow in Singapore with emerging markets like China increasingly contributing to demand. Overall, we are seeing shorter lead times which result in an increasingly flexible approach and faster turnaround times to meet clients’ needs; we have relatively less time to plan events. Corporate social responsibility is increasing as more meeting planners now request for a community-based team-building activity to be incorporated during their visit. The Ritz-Carlton VolunTeaming® offers groups an opportunity at team-building where it’s a win-win for everyone including the local community. At The Ritz-Carlton, Millenia, our VolunTeaming partner of choice is Willing Hearts, a volunteer-based non-profit organisation which provides daily meals and support services to the underprivileged and needy in society.

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