Conference delegates don’t just demand fast internet connectivity at events they expect it. And if they can’t get it then they’ll be voting with their feet and moving to a venue that does.

And so it’s great news that the Melbourne Convention and Exhibition Centre was recently recognised for its technology offerings, winning the 2015 INCON Digital Infrastructure Award, announced at the IMEX exhibition in Frankfurt in May.

MCEC director of technology operations, Michael Walsh, said the INCON award acknowledged the venue’s leading digital capabilities and ongoing investment to continually evolve its offering.

“Last year MCEC and our public private partner Plenary Conventions invested in excess of $2 million to upgrade our entire IP network and cabling infrastructure,” he said.

“This has allowed us to increase the capacity and speed of MCEC’s network tenfold, enabling us to handle larger internet connections for events such as the International AIDS Conference 2014 and Penny Arcade Expo (PAX).

“Our team also implemented a new wireless internet portal which included a new, simplified login page for customers featuring event branding and sponsor logos.”

Presenting the award at IMEX, INCON co-chair, Roslyn McLeod from Arinex said: “We are delighted that Melbourne has won this year’s award. They were by far our strongest entry. We hope that other venues will follow suit and lift the quality of digital infrastructure across the whole industry.”

INCON is a partnership of the world’s leading conference organisers and event management companies.

Now in its second year, the INCON Digital Infrastructure Award rests on a simple principle that meetings are better when a first-class digital infrastructure is made available along with applications and tools that enhance the delegate productivity and experience.