Ms Kim Mahaffy has been appointed to the position of general manager at Pier One Sydney Harbour, the inaugural Australian property in Marriot’s Autograph Collection of international luxury hotels.
Ms Mahaffy’s vast experience across Australia and South East Asia, most recently in Hong Kong, brings to Pier One Sydney Harbour a solid international foundation of hotel knowledge and global understanding of guest expectations at a luxury level.
Known and respected within the Marriott International Group, Ms Mahaffy has a reputation for creating unique guest experiences, inspiring her staff to constantly improve and refresh the entire guest interaction and finesse the details. Her global experience with JW Marriott, Renaissance and Autograph Hotel properties have brought her back to Australia to lead the hotel team through the new brand transition and upcoming refurbishment.
“As Coco Chanel so succinctly put it – with four pairs of shoes I can travel the world – and I could not be more delighted that it’s lead me back to Sydney, “Ms Mahaffy said.
“Our priority moving forward is to increase visibility of the Autograph Hotels brand and with every decision we will respect Pier One’s historical core and loyal luxury customer base.
“Sydney is arguably one of the leading global destinations so the upcoming reception, lobby, restaurant and outdoor pier space refurbishment scheduled to be done over coming months will solidify a more seamless check-in procedure and world class dining and accommodation options.”