Another week, another ‘what not to do’ event case study emerges. This time, it’s the Wine Machine Festival, which took place in the Hunter Valley on Saturday night. Disgruntled revellers took to social media post-show to voice their criticisms, which included having to wait two hours for a drink and being evacuated from the premises before the headline act due to poor weather conditions. Many also complained of physically aggressive security staff.
I guess the weather couldn’t exactly be helped, but it’s how you handle these difficult circumstances that really matters (and it doesn’t sound as though this was handled well).