Australia now has its first dedicated limousine airport desk, with the official opening this week of Royale Limousines’ premium customer service centre at Sydney International Airport, inside the Arrivals Hall at Terminal 1.
Royale Limousines managing director, John Bartolotta, said luxury transfers have an established place within Australia’s tourism sector.
“Our presence at Sydney Airport is an indication of how important the luxury segment of the tourism market is to the Australian economy.
“The opening of the Royale Limousines desk is the culmination of a five-year process working with Sydney Airport to develop the best way to service the needs of high-end individual and group travellers transiting through Australia’s busiest airport.”
“Already there has been a 10 per cent growth in enquiries since the desk’s soft opening in December 2013… It has exceeded our expectations,” Mr Bartolotta said.
With a fleet of more than 80 luxury vehicles, including BMW, Aston Martin, Bentley, and a gleaming Rolls-Royce Phantom Drophead, the company’s new service desk coincides with a spike in demand for luxury transfers, particularly among Chinese visitors to Australia with a 20 per cent increase in demand throughout Chinese New Year.
It is hoped Sydney Airport’s master plan will significantly improve the airport experience for passengers, with numbers forecast to increase from almost 38 million in 2013 to 74 million in 2033.
“One of Sydney Airport’s distinct advantages is its proximity to the CBD and world-class attractions such as Bondi Beach and the Sydney Opera House,” Sydney Airport’s general manager of parking and ground transport, Craig Norton, said.
“We welcome Royale Limousines’ decision to open a dedicated desk at T1 to provide customers with a high-end and convenient option for their travel in Sydney.”