ci events general manager, Australia, Fiona Batten’s journey within cievents started in the sales team and then supplier relations where she was instrumental in initiating the preferred supplier strategy – a first for the MICE market and supplier network in Australia.
She then moved on to lead the account management and sales teams for three years before heading up operations for Australia. In her role as head of operations, Fiona applied her skills in change management, business improvement and strategic thinking to prepare the team and the business for a high growth phase.
After playing an integral role in the in the growth of the Australian business, Fiona moved into the role as Australian general manager where she is thriving on ensuring her people are inspired and driven to be the best they can be. She challenges the status quo, remains curious and relevant and leads her team to deliver the exceptional.
Fiona brings to cievents over 20 years of airline, wholesale travel and event management experience. Having begun her career at Qantas Airways, she gained valuable expertise in the US and Australian markets, working across the value chain and was accountable for and delivered on bottom line results.
Fiona’s vibrant personality and laugh are infectious. She manages to keep her team laughing with her, no matter what the drama.
In her role of Australian general manager she has the opportunity to be an even greater part of the success and growth of the cievents global brand.